Parimatch Privacy Policy

Parimatch collects and processes personal data to provide secure, functional, and compliant online services. This section outlines what information is gathered, how it is protected, and what rights users hold over their own data.

What Personal Data Is Collected

The following categories of personal information may be collected during registration, account use, or interaction with the platform:

• Full name and date of birth
• Contact details, including email address and phone number
• Residential address and nationality
• Government-issued identification documents
• Payment and transaction details
• Device identifiers, IP addresses, and browsing data

Why This Data Is Collected

Personal data is collected for the following lawful purposes:

• To verify user identity and comply with Know Your Customer (KYC) requirements
• To process deposits, withdrawals, and other financial transactions
• To deliver and improve online services
• To detect and prevent fraud, money laundering, and other illegal activity
• To meet obligations under applicable Indian laws and regulatory frameworks

How Data Is Protected

Parimatch applies technical and organizational measures to protect all personal information against unauthorized access, loss, alteration, or disclosure. These measures include:

• Encryption of data during transmission and storage
• Restricted internal access on a need-to-know basis
• Regular security audits and system monitoring
• Secure data storage protocols aligned with industry standards

User Rights

Users have the following rights regarding their personal data:

• Access: Request a copy of the personal information held about them
• Correction: Request that inaccurate or outdated data be updated
• Deletion: Request the removal of personal data, subject to legal retention requirements
• Objection: Object to certain types of data processing where permitted by law

Requests related to personal data rights may be submitted through the official support channels available on the website. Parimatch processes such requests in accordance with applicable Indian data protection legislation, including the Digital Personal Data Protection Act, 2023.

Parimatch uses personal data solely for lawful, defined purposes. Information is never sold or exploited for commercial gain outside the scope described in this document.

Core Uses of Personal Information

• Account management: To create, maintain, and secure user accounts on the platform
• Transaction processing: To handle deposits, withdrawals, and betting activity accurately and securely
• Service improvement: To analyze usage patterns and enhance the functionality of online services
• Personalization: To tailor the user experience based on preferences and activity history
• Marketing communications: To send promotional offers and updates, where users have provided explicit consent
• Analytics: To monitor platform performance and identify technical issues
• Regulatory compliance: To fulfill obligations under Indian law, including anti-money laundering (AML) and responsible gambling requirements

Principles of Data Processing

All processing of personal information is carried out in accordance with the following principles:

• Lawfulness: Data is collected and used only on a valid legal basis
• Transparency: Users are informed about how and why their data is processed
• Purpose limitation: Information is used only for the purposes stated at the time of collection
• Data minimization: Only the data necessary for the stated purpose is collected
• Accuracy: Reasonable steps are taken to keep personal information up to date
• Security: Appropriate safeguards are applied at all stages of processing

Users retain the right to access, update, and request the deletion of their personal data at any time, subject to applicable legal limitations.

How to Access Personal Data

Users may submit a written request through the support channels listed on the Parimatch website to receive a summary of the personal information held in their account. Requests are processed within a reasonable timeframe in accordance with applicable regulations.

Correcting Personal Information

If a user believes that their data is inaccurate or incomplete, they may request a correction by:

1. Logging into their account and updating information directly where the platform permits
2. Contacting the support team and providing the correct information along with relevant documentation

Requesting Deletion of Data

Users may request the deletion of their personal information. Such requests will be processed subject to the following conditions:

• Data required for legal, regulatory, or fraud prevention purposes may be retained for the period mandated by law
• Deletion requests do not affect data already processed lawfully prior to the request

Consent to Security and Payment Processing

By using the Parimatch platform, users acknowledge and consent to the following:

• Personal data may be subject to identity verification and security checks as required by applicable regulations
• Payment-related information may be processed by authorized third-party payment service providers to facilitate transactions
• These processing activities are necessary for the delivery of services and cannot be opted out of while an account remains active

Parimatch operates exclusively as an adult platform. Access to gambling and sports betting services is strictly restricted to individuals who are 18 years of age or older.

Age Restriction Policy

• Users must be at least 18 years old to register an account and use any services offered on the platform
• By creating an account, users confirm that they meet this minimum age requirement

Limitations on Age Verification

Parimatch cannot independently verify the age of every individual accessing the website without the submission of valid government-issued identification documents. Users are required to provide accurate information during registration and, where requested, during KYC verification procedures.

Data Collected from Minors

Parimatch does not knowingly collect or process personal data from individuals under the age of 18. If a parent or legal guardian believes that a minor has registered or provided personal information on the platform, they should contact Parimatch immediately through the official support channels.

Upon receiving a verified request from a parent or legal guardian, Parimatch will:

1. Investigate the reported account
2. Delete all personal data associated with the minor without undue delay
3. Permanently close the account in question

Users and guardians are encouraged to report any suspected underage activity to support the integrity and safety of the platform.

Parimatch operates through a network of international partners and service providers. As a result, personal data collected through the platform may be transferred to, stored in, or processed in countries outside India.

Scope of International Transfers

Personal information may be shared with entities located in jurisdictions where Parimatch’s business partners, data processors, or technology providers operate. These transfers are carried out only to the extent necessary for the delivery of services.

User Consent

By registering an account and using the Parimatch platform, users explicitly consent to the international transfer of their personal data as described in this section. This consent is a condition of accessing the services provided.

Confidentiality Obligations

All third-party partners and processors who receive personal data from Parimatch are required to:

• Maintain the confidentiality of all personal information received
• Apply appropriate technical and organizational security measures
• Process data only for the purposes specified in their agreements with Parimatch
• Comply with applicable data protection standards

Parimatch takes reasonable steps to ensure that international transfers are conducted in a manner consistent with applicable data protection obligations.

This disclaimer forms an integral part of the Privacy Policy and may alter the scope, interpretation, or effects of specific provisions contained within this document.

Applicability

The terms of this disclaimer apply to all users who have accepted this Privacy Policy through any of the following means:

• Providing a digital or physical signature indicating acceptance
• Clicking an acceptance button or checkbox during registration or account access
• Continuing to use the platform following notification of the policy or any updates to it

Effect of the Disclaimer

• Parimatch reserves the right to modify or clarify any provision of this policy where required by law or operational necessity
• Users are responsible for reviewing the current version of the Privacy Policy at regular intervals
• Acceptance of the policy constitutes agreement to all terms and conditions described herein, including any provisions that limit or define the rights and obligations of either party

Governing Framework

This Privacy Policy and its associated disclaimer are governed by applicable Indian law. Any disputes arising from the interpretation or application of this document shall be subject to the jurisdiction of the competent courts in India.

Cookies are small text files that are placed on a user’s device when they visit a website. They are widely used to make websites function efficiently and to provide information to site operators.

How Parimatch Uses Cookies

The platform uses cookies for the following purposes:

• Statistical analysis: To collect anonymized data on how users interact with the website, helping to identify usage trends
• Behavioral analysis: To understand patterns in user navigation and engagement across the platform
• Personalization: To remember user preferences and settings, providing a more relevant browsing experience
• Service improvement: To identify technical issues and optimize the performance of online services

Cookie Retention

Cookies placed by Parimatch are retained on a user’s device for a maximum period of one year from the date of placement, unless deleted by the user before this period expires.

Managing Cookies

Users may control or disable cookies through their browser settings at any time. However, disabling certain cookies may affect the availability or functionality of some features on the website. Instructions for managing cookies are typically available within the settings or help section of the user’s web browser.

By accessing or using the Parimatch website and its associated services, users confirm that they have read, understood, and fully accepted the terms of this Privacy Policy.

Key Points of Acceptance

• Use of the platform constitutes unconditional acceptance of all provisions set out in this document
• Users who do not agree with any part of this policy should discontinue use of the website and its services immediately
• Continued use of the platform following any updates to this policy constitutes acceptance of the revised version

Current Version

The version of the Privacy Policy currently published on the Parimatch website is the version in force. In the event of any conflict or inconsistency between a previously viewed version and the current published document, the current version shall prevail in all respects.

Users are advised to review this policy periodically to remain informed of any changes to data handling practices.

Parimatch may share personal data with third parties under specific and limited circumstances. Such sharing is carried out only where necessary and in accordance with applicable law.

Circumstances Under Which Data May Be Shared

Personal information may be disclosed to third parties in the following situations:

• Legal obligation: Where disclosure is required by law, court order, or regulatory authority in India or another applicable jurisdiction
• Dispute resolution: Where personal data is necessary to investigate, defend against, or resolve a legal claim or dispute
• Contractual necessity: Where sharing is required to fulfill agreements with service providers, payment processors, or other operational partners

Identified Third Parties

Where third-party recipients are identifiable, they are listed or described on the relevant sections of the Parimatch website. Where a specific recipient cannot be named in advance, users will be informed of the purpose and scope of the data sharing prior to or at the time of disclosure.

User Consent

By providing personal information through the platform and continuing to use its services, users consent to the processing and disclosure of their data to third parties as described in this section. This consent is given in full awareness of the purposes and conditions outlined above.

Third-Party Obligations

All third parties who receive personal data are required to handle it in compliance with applicable data protection standards and to use it solely for the purposes for which it was shared.

The Parimatch website may contain links to third-party websites, platforms, or online services that are not owned or operated by Parimatch.

Scope of Responsibility

• Parimatch provides these links for user convenience only and does not endorse the content, products, or services available on any linked external website
• Parimatch has no control over the privacy practices, data collection methods, or content of third-party websites
• This Privacy Policy applies exclusively to the Parimatch website and does not extend to any external sites accessed through links on the platform

User Responsibility

Users who choose to visit external websites linked from the Parimatch platform are advised to:

1. Review the privacy policy of each external website before submitting any personal information
2. Exercise caution when providing data to third-party platforms
3. Be aware that data shared with external websites is governed solely by the policies of those websites

Parimatch accepts no responsibility or liability for the collection, use, or handling of personal data by any third-party website or service.